1.3 I`d like to enquire

enquire

(rather formal) to ask somebody for some information

non-refundable

(Especially of a sum of money paid) not repayable or returnable in any circumstances: a non-refundable $30 application fee

enrolment

the act of officially joining a course, school, etc.; the number of people who do this Enrolment is the first week of September.

matinee

an afternoon performance of a play, etc.; an afternoon showing of a film/movie

supervision

the work or activity involved in being in charge of somebody/something and making sure that everything is done correctly, safely, etc. Very young children should not be left to play without supervision.

first come, first served

People will be dealt with strictly in the order in which they arrive or apply: tickets are available on a first come, first served basis

patient

Able to accept or tolerate delays, problems, or suffering without becoming annoyed or anxious: be patient, your time will come a patient and painstaking approach

charge

Demand (an amount) as a price for a service rendered or goods supplied: wedding planners may charge an hourly fee of up to £150