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a person or an organisation that owes money is a d........

debtor

the document sent to the debtor by the creditor, showing how much money is owed and for what, is the s...... of an account

statement

when one company joins another to form larger single company, the new company is the result of a m........

merger

a call to someone in the same area is a l...... call

local

if you reach a switchboard you will have to ask for the e... you require

extension

a small, specialised part of a market is called a market n...

niche

the luxury end of the market is an u...

upmarket

what the sakes up says to the potential customer is a sales p.......

pitch

a product which can be recoginsed by its name is a b...

brand

if you take a loan from the bank you have to pay i...... on this loan

interest

all the neccessary costs for a company e.g. rent for buildings, electricity, telephone are called o......

overheads

the things you hope to do/achieve within a period of time are your o...

objectives

if the company is doing very well it is t...

thriving

E...... is a way of advertising when a famous person recommends a product.

endorsments

the money that is spent by business is called the e...

expendicier

materials in their natural state used to make something else, e.f. oil is r... m........

raw materials

most businesses need to borrow money to finance i........ they need to buy in order to help the company e.g. machines

investment

employee of a company are also called l......

labour

when i...... is low, prices do not go up

inflation

a company of which at least half the share capital is owned company called a parent or holding company is a s.......

substitory

ab person or a company that offers the same or better goods of services as another and therefore competes for the same customers is a c......

competitor

money collected from employers and employees, or by the state, and invested to provide future pensions is called a p...

pension fund

the coins and banknotes that belong to a particular country is its c.......

currency

an arrangement with a bank or a firm that allow the customer to pay in and take out money, settle bills is a b........

bank account

a short list or a short account of what was said or decided at a business meeting is called m......

minutes

a person or an organisation that provides neccessary goods or services is a s.......

supplier

the amount of something that is available to use or buy is a s......

supply

the desire of customers to obtain goods and services is a d........

demand

i don’t want a full-time job. I’d prefer to work p...... t.......

part-time

the giving or receiving of a higher position or a more important job is p......

promotion

the act of stopping work or being asked to stop work and becoming a pensioner is called r......

retirement

the amount you would like to sell in a futury period is a s... t.......

sales target

market r... gives you information about what people want, need and buy

research

an association of two or more people who come together to run a business is called a p......

partnership

the chair declared the meeting c....... just before midday

closure

the protection of books, plays, films, records etc. is ensured by means of a c........

copywriter

this car uses less petrol than the other so it is more e.......

economical

before you leave the hotel you have to c....... o........

check out

any document sent along with the main (cover) letter is called an e........

enclosure

an organisational unit of a company is called a d......

department

we pay w... in cash to our part-time blue-collar staff

wages

john is doing to many business t... and wants to cut the number of visits to foreign clients next year

travel

the company is r... its prices by 10% this year

reduce

one way to safeguard information in your computer is to make b...-up copies

back-up

we have a long-term p...... of providing the highest possible levels of customer care

policy

to put money into something for profit is to i......

invest

appropriate packing is a necessary conditions of q....... delivery

quality

fluctuations in exchange rates require the introductionof respective c... to the contract

clauses

money on a c... account can be withdrawn on demand

current

any cheque we cash must have a g....... signature

guaranteed

then the machines stop running the engineers have the opportunity to carry out the necessary m...

maintenance

New Zeland’s main r....... are good agricultural land, forests and water power

resources

how many people are going to a...... the meeting?

attend

if a company cannot pay its debts it goes b.......

bankrupt

i have to c... the appointment with my lawyer tomorrow because I am not very well, I’m afraid

cancel

night s... workers will get paid double time for working unsocial hours

shift

we will pay an extra b... at Christmas

bonus

she analyses the general e...... problems faced by companies operating within traditional industries like shipbuilding

economic

many complaints relate to f... goods

faulty

the employees aho are responsible for preparing cheques, pay packets, are a........

accountants

the right to manufacture copies of a protected work is given by a l...

license

the importers of cars manufactured in Belgium pay import d... on them

duties

the place of departure of a consignment was Beeton and the d........ was Norton

destination

in 1980 Nissan bought a s... in Motor Iberica Spain

stake

the different m... for advertising include TV, radio, newspapers etc.

media

some customers haven’t paid their bills yet, we will send them a r.......

reminder

i enclosed a full c...... vitae

curriculum

if you want to save money use c... paper, not the photocopier

carbon

i’m happy to give George Philips a r...... for the job of a filing clerk

reference

e........ secretary wanted to work in a small office (newspaper advertisement)

experienced

Simon is in c...... of the stationery warehouse

charge

the suppliers send the goods and then an i...... to the customer

invoice

the part of the Stock Exchange where shares are bought and sold is called the f.......

floor

to q... a price means to give the price at which one is prepared to buy or sell goods

quote

the money paid to shareholders out of company’s profits is the d.......

dividend

when an economy is in a period od reduced and slow business activity it is in r...

recession

when a company makes neither a profit nor a loss it b........

breaks even

the percentage of the local sales of a product in a particular area or country obtained by one company is called a m... s.......

market share

a person who owns shares in a company and is, therefore, a member of the company is a s........

shareholder

the total business done by an organisation in a given period of time is a t........

turnover

at the end of the year we should get a good p... r...

pay rise

a t...... is a person, usually an employee, who is learning to do a job by having his/her work directed by someone more experienced

trainee

the amount you think you will sell in a future period e.g. next year is a s... f......

sales forecast

a business activity in which two or more people or organisations work together is called a j... v......

joint vonture

at least we got to the main i...... on the agenda

item

a b... is a person who helps you decide which company has the best insurance policy

broker

many complains relate to f... goods

flawed

the headmaster had been caught trying to b... a government minister

bribe

problems in computer programmes are caused by b...

bugs

recording financial transations is called b........

bookkeeping

if the company fails, it will stop t... and go into liquidation

trading

western companies had problems selling refrigerators in Japan until they changed the d... to make them quieter

design

managers are responsible for leading the people under them, who are called s......

subordinates

for companies who want to xpand into foreign markets, setting up a f...... is the safest and most profitable way

franchise

i was a sales e...... but i didn’t sell office equipment

executive

we haven’t got enough money to ...f... to buy a new house

afford

Picasso’s paintings are considered to be ...s........ of art

masterpieces

cuckoos are funny birds. They drop their eggs in.e... s of other birds

nests

wheneer I travel by train, I try to find a free seat in a non-smoking ...p.......

compartment

we knew nothing about your plans. Why didn’t you inform us in ...v.... that you were going to Rome?

advance

could you tell us what exactly happened? We’re not ...l... with the story

familiar

King Richard the Third built the ...s... and lived in it till he died

castle

we like doing shopping in the ...t.... store because they have everything that we need

department

Alan’s father is a musician. He plays the trumpet in a ...n.

band

our daughter has been given a.w... in recognition of her great involvement in her school activities

award

the last night storm has done a lot of ...m... to the houses and trees

damage

Mr Jenkins works as a ...d... He passes sentences in court of justice

judge

you won’t get rubber boots here. They are not ......b... in our shop

available

if you want to ...h.... a success in sport, you must practise a lot

achieve

there’s not a grain of ...u.. in what he says. He’s a notorious liar

truth

our car has been out of ...d.. for three months now. The engine is broken

order

The Chief Manager is not working this week. He has been on sick.e... since Monday

leave

our neighbour, Mr Halley, hasn’t got a wife. He’s still ...g..

single

i have been ...b.. to move the middle finger even since I fell off a tree ad ==nd brok it

unable

recently, some scientists have made a ...c..... of a new planet in a very remote system

discovery

there’s no ... e for cancer........

cure

Monica can speak Spanish.l.......

fluently

Gambling can be as dangerous a ...b.. as smoking is

habit

The Greenpeace activists protest against the destruction of the natural ...r...... and demand freedom for animals kept in captivity

environment

The workers who hadn’t been given a rise were really ...s..

upset

There are a few good articles on natural medicine in the lastest.s... of the Health magazine

issue

our son has won the championship again this year. We’re very ...u. of him

proud

although Bob and Andy are twins, they are not ...i... to each other

similar

i forgot to ...v.. this letter to Mr Dean yesterday

deliver

to prove the thief’s guilt, we need tangible ...d.... like his fingerprints or a video recording

evidence

gold is more ...u.... than silver .......

valuable

don’t.p...... the tiger’s cage......

approach

the burglrs couldn’t take away one of the paintings because its ornamented ...m. was too heavy to carry

frame

an apple pie isn’t difficult to make. You don’t need many ...g........

ingredients

have you got a cigarette ...h...?

lighter

the plane with the hijackers on board hasn’t taken off yet. It’s still standing on the ...w..

runway

parents should teach children not to drop ...t.. in the street

litter

i didn’t pay much for the car because it wasn’t new. Actually, it was ...c...-...n.

second-hand

this is a huge factory. They employ a ...a.. of more than five hundered

staff

Mr Clark retired last month. Alice has been in ...g. of the accounting department ever since

charge

We arrived too late. All the rooms in the hotels had already been ...o... so we had to sleep in the open air

booked

The Washington Post is not a magazine. It’s ...y

daily

no cars or other vehicles are allowed in the city centre. This is an area only for ...d.......s

pedestrians

on hot days, we let our kids put up a ...n. in the garden and sleep in it at night

tent

our neighbour is a ... w. His wife died two years ago

widower

as a vet, Mrs Dove knows how to look after both wild and ...m..... animals

domestic

yesterday was my ...c.. day. My car was stolen and I lost all my documents.

unlucky

litthe children are usually very ...r.... about everything

curious

although we haven’t seen each other for more than a year, we still keep in ...u..

touch

amazingly, the Browns are very well off although Mrs Brown doesn’t work at all. Her husband is sure to earn a good ...l... each month

salary

........ g to the lastest forecast, it’s going to be another stormy night

According

it wasn’t easy to get a ticket for the final game. I had to stand in a long ...e.. from early morning

queue

could you speak up. please. We can ...r... hear what you’re saying at the back of the hall

barely

m husband sings in a church ...i.. He’s a baritone

choir

the jewellery stolen from the window display was worth nothing. It wasn’t genuine. It was ...f.....

artificial

i always have to write phone numbers down. I have poor memory for ...g...

digits

the.o... h... is the seat of our local authority. It’s also one of the oldest buildings in the ciy

town-hall

Tons of food are needed to reduce the umber of victims of ...m...

famine

our students do not have to ...t... all he lectures, but they do have to take the exams

attend

whenever I’m dog-fired, I love sitting in complete ...n.. without listening to any music or watching TV

silence

my baby suffered from a terrible stomach ache an he vomited a few times at night. The doctor said he must have eaten something stale and got food ...o....

poisoning

strict safety ...a.... s were introduced before the Pope’s visit.

measures

Mr Doe is stone deaf. He will not hear anything you say without his hearing.i.

aid

we’re still in.e... We owe a lump sum of money to the bank

debt

you only compliment and reward the workers from your department, but you keep forgetting about the other employees. How can expect them to tolerate such grave ...u.....

injustice

Paula and James have been ...g.. for almost year now and they are planning to get married next summer

engaged