May 17 2019 - Crisis Vocabulary

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predict
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to declare or indicate in advance - especially as a result of knowledge or experience
crisis management
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the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders
contingency plan
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"plan B"
loss of confidence
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lack of trust or faith in a company or a product resulting from a crisis or negative experience
damage control / damage limitation
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measures taken to offset or minimize damage to reputation, credibility, or public image
speed of response
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how fast a company responds to a crisis
flow of information
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the movement of information between people and systems
action plan
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a detailed plan outlining actions needed to reach one or more goals
admission of liability
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a statement made by a person or company saying that they are legally responsible for something that has harmed someone
legal action
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a process to have a court of law settle an argument
press release
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a written statement issued by a company to present their official position on an issue
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