I was rear-ended - Me chocaron por detrás.

I was rear-ended while I was stopped at a red light.

I was rear-ended while I was stopped at a red light.

REPRESENTATIVE: Good morning. This is Sarah calling from Progressive Insurance. I'm calling about the accident you reported this past Saturday. Is this a good time to talk?.

EMI: Hi, yes, this is Emigdio. Yes, this is a good time.

REPRESENTATIVE: Thank you. First of all, I'm glad to hear you're okay. Can you tell me what happened?

EMI: Well, I was driving at night, around 8 p.m., and I was waiting for the light to turn green when I suddenly felt an impact from behind.

REPRESENTATIVE ASKS: Were you completely stopped at the traffic light when the other vehicle hit you?

EMI: Yes. I was completely stopped.

REPRESENTATIVE ASKS: Did you see the other vehicle before the collision?

EMI: No, I didn't really see it before the impact.

REPRESENTATIVE ASKS: Do you know what kind of vehicle it was?

EMI: Yes, it was a Nissan Sentra or something like that.

REPRESENTATIVE ASKS: Did you notice whether the other driver was following too closely or speeding?

EMI: No, not really. I didn't notice anything before the accident.

REPRESENTATIVE ASKS: Did the police come to the scene?

EMI: Yes, the police came to the scene and made an accident report.

REPRESENTATIVE ASKS: Did the police give you any paperwork?

EMI: Yes. The officer gave me a paper to submit to my insurance company.

REPRESENTATIVE ASKS: Did you submit that document to Progressive?

EMI: Yes, I submitted it through the Progressive app.

REPRESENTATIVE ASKS: Okay. Were you injured in the accident?

EMI: No, thankfully I wasn't injured. I just felt a sudden movement from the impact.

REPRESENTATIVE ASKS: Are you experiencing any pain or discomfort now?

EMI: No, I feel fine. I don't have any pain or injuries.

REPRESENTATIVE ASKS: What kind of damage did your vehicle have?

EMI: There's a small dent in the rear bumper, and one of the sensors was damaged.

REPRESENTATIVE ASKS: Did you take pictures of the damage?

EMI: Yes, I took pictures of the damage after the accident.

REPRESENTATIVE ASKS: Do you have the other driver's insurance information?

EMI: Yes, I have the information that the police gave me.

REPRESENTATIVE ASKS: Okay. Do you have any questions for me?

EMI ASKS: Yes. I'd like to know what the next step is and where I should take my truck to have the damage inspected.

REPRESENTATIVE: We'll review the accident report and the damage to your vehicle. We'll explain the next steps and let you know where you can take your truck for an inspection.

EMI: Okay, that sounds good. Thank you for your help.

REPRESENTATIVE: You're welcome, Emi. We'll be in touch soon.

EMI: Thank you. Have a good day.

REPRESENTATIVE: You too. Take care.

EMI: Bye.