Complaints and apologies

 0    40 schede    daiyx
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Domanda English Risposta English
Please accept my ....... apologies
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sincere
We're having a temporary problem...
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with our software
we're doing everything we can to ... the issue
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resolve / sort out
can you leave it ...?
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with me for a day or two?
I'll look into the matter ...... and get back to you tomorrow
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urgently
I'll send you ... immediately
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a replacement
we are sending you a small gift as a...
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gesture of goodwill
I can assure you that this...
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will not happen again
I apologise again for any ... this has caused
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inconvenience
If you have any further queries...
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do not hesitate to contact me
(w imieniu) I'm writting...
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on behalf of / for
(nieprofesjonalne zachowanie) ... of our sale staff
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unprofessional conduct / unfortunate behaviour
Please accept my... everything that happened (przeprosiny)
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sincere apologies for
(rozwiązać problem) You can be sure/ You have my assurance that I will
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sort out the problem/ resolve the matter
(by zrekompensowac) We will also send you sth...
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to compensate for the inconvenience caused
if you have any further queries
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do not hesitate to contact me
I am writing in...... my order
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connection with
I am writing to
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complain about
I am writing to draw...
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your attention
our order dated 16 september ...... that we wanted 1000 items
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clearly stated
(bad) the goods were
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faulty/ damaged/ in poor condition
(nieporozumienie) there seems to be...
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an error / a misunderstanding
(pilnie) it is needed
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urgently
(ponizej normy) the product I recevied was
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well below the standard I expected
(musimy domagać się) we must insist on
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an immediate replacement/ full refund
i hope that you will deal with this matter........ as it is causing me.......
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promptly / considerable inconvenience
(apologising) I am writing ... to your recent complaint
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in relation
i was very concerned to
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learn about
i would like to apologise for the
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inconvenience you have suffered
we appreciate that this has caused you considerable inconvenience, but we cannot accpet
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any responsibility in this matter
please accept my assurance...
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that this will not happen again
thank you for bringing...
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this matter to my attention
zatytułowany
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entitled
warunki
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terms
domagać się
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insist
pomimo
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in spite of
faktura
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invoice
ponadto
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in addition
na domiar złego
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to make matters worse
natychmiast
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promptly
Crea delle schede
English

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