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inizia ad imparare
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choosing a series of options during your call inizia ad imparare
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wybierając serię opcji podczas połączenia
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finding the customer service number is continuously engaged inizia ad imparare
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znalezienie numeru obsługi klienta jest stale zaangażowane
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stressed or indifferent staff inizia ad imparare
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zestresowany lub obojętny personel
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salespeople with poor product knowledge inizia ad imparare
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sprzedawcy o słabej znajomości produktów
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too few staff at peak times inizia ad imparare
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zbyt mało pracowników w godzinach szczytu
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no company policy on customer service or complaints inizia ad imparare
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brak polityki firmy w zakresie obsługi klienta lub reklamacji
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Delays in getting money back inizia ad imparare
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Opóźnienia w odzyskaniu pieniędzy
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inizia ad imparare
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no replacement equipment while repairs are carried out inizia ad imparare
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brak sprzętu zastępczego podczas przeprowadzania napraw
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inizia ad imparare
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Disputes over credit notes, proof or purchase inizia ad imparare
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Spory o noty kredytowe, dowód lub zakup
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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get to the bottom of the problem inizia ad imparare
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przejdź do sedna problemu
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The last straw - the last in series of irritating events, the last straw inizia ad imparare
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ostatnia z serii irytujących wydarzeń, ostatnia kropla
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inizia ad imparare
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ripped of, paid far too much for something inizia ad imparare
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oszukany, zapłacony za coś zdecydowanie za dużo
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go the extra mile, try harder to achieve something inizia ad imparare
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pójść o krok dalej, bardziej się starać, aby coś osiągnąć
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inizia ad imparare
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to say that you support or agree with something without doing anything to prove it
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inizia ad imparare
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information you get by someone telling you marketing szeptany
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inizia ad imparare
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natychmiastowe oddzwanianie
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carrying out research to find out what customers need inizia ad imparare
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przeprowadzanie badań, aby dowiedzieć się, czego potrzebują klienci
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preparing staff training programs in customer care inizia ad imparare
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przygotowywanie programów szkoleniowych dla pracowników w zakresie obsługi klienta
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dealing quickly with complaints inizia ad imparare
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szybkie rozpatrywanie skarg
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inuring the customer is happy with the outcome inizia ad imparare
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upewnienie się, że klient jest zadowolony z wyniku
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establish a rapport with customers inizia ad imparare
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nawiązać kontakt z klientami
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knowing about customers buying habits inizia ad imparare
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poznanie nawyków zakupowych klientów
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giving refunds promptly to dissatisfied customers inizia ad imparare
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niezwłoczne udzielanie zwrotów niezadowolonym klientom
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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przyznanie odpowiedzialności
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inizia ad imparare
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inizia ad imparare
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zorganizować konferencję prasową
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prepare a contingency plan inizia ad imparare
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przygotować plan awaryjny
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inizia ad imparare
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exceed customer exceptation inizia ad imparare
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przekroczyć oczekiwania klienta
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inizia ad imparare
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inizia ad imparare
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Joint Venture Business activity in which two or more companies have invested together. inizia ad imparare
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Joint Venture Działalność biznesowa, w którą zainwestowały dwie lub więcej firm.
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MBO (management buyout) When a company's top executives buy the company they work for inizia ad imparare
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MBO (wykup menedżerski) Kiedy najwyżsi menedżerowie firmy kupują firmę, w której pracują
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Merger - Two or more companies joining to form a larger company. inizia ad imparare
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Fuzja — połączenie dwóch lub więcej firm w celu utworzenia większej firmy.
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Takeover / Acquisition Bid Getting control of a company by buying over 50 % of its shares. inizia ad imparare
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Oferta przejęcia/przejęcia Przejęcie kontroli nad firmą poprzez zakup ponad 50% jej udziałów.
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Bid - Offer money for shares in a company inizia ad imparare
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Bid - Zaoferuj pieniądze na udziały w spółce (oferta przetarg kupna)
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Stake- Money risked or invested in a company. inizia ad imparare
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Stake- Pieniądze zaryzykowane lub zainwestowane w firmę.
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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firma której złożono ofertę
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inizia ad imparare
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założyć wspólne przedsięwzięcie
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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inizia ad imparare
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Conglomerate - company that owns several smaller businesses with diverse products inizia ad imparare
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Konglomerat - firma posiadająca kilka mniejszych biznesów o zróżnicowanych produktach
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Corporation - Large company or group of companies that is controlled together as a single organisation (other word for company) inizia ad imparare
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Korporacja — duża firma lub grupa firm, która jest kontrolowana razem jako jedna organizacja (innymi słowy firma)
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Multinational - A large corporation with operations and subsidiaries in several countries inizia ad imparare
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Międzynarodowa — duża korporacja z oddziałami i spółkami w kilku krajach
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Partnership - an assocation of persons joined as partners in bussines inizia ad imparare
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Spółka partnerska - zrzeszenie osób zrzeszonych jako wspólnicy w biznesie
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Subsidiary - A company whose controlling interest is owned by another company inizia ad imparare
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Jednostka zależna — spółka, której pakiet kontrolny należy do innej firmy
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share - money risked or invested in a company inizia ad imparare
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udział - pieniądze ryzykowne lub zainwestowane w firmę
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Tie-up - comnetion or agreement that joints two things or organisations inizia ad imparare
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Tie-up - zgoda lub porozumienie, które łączy dwie rzeczy lub organizacje
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Shareplacing - company strategically buys shares in other companies inizia ad imparare
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Shareplacing – firma strategicznie kupuje udziały w innych spółkach
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Mere - being nothing more nor better than inizia ad imparare
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Mere - bycie niczym więcej ani lepszym niż
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inizia ad imparare
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inizia ad imparare
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