Accenture

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leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business
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one global network
enabling clients to become high-performance business and creating long-term relationships by being responsive and relevant and by consistenly delivering value
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client value creation
fulfilling our obligation of building better company
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stewardship
valuing diversity, open and inclusive environment
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respect for the individual
matching behaviors to our words, taking responsibility for our actions
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integrity
attracting, developing and retaining the jest talent for our business, challenging our people
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attracting, developing and retaining the is talent for our business, challenging our people
service level agreement
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SLA
key performance indicators
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KPI
wykonać zręcznie
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execute with agility
dostosowuje się do ciągłych zmian
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adapts to constant change
code of business ethics
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COBE
sześć podstawowych zachowań
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six fundamental behaviors
spraw, aby Twój kontakt się liczył
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make your contact count
przestrzeganie prawa
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complying with laws
dostawa dla naszych klientów
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delivery for our clients
chronić informacje o ludziach i naszą działalność
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protect people information and our business
wszyscy obsługujemy klientów Acc, niezależnie od rzędu
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we all serve Acc clients regardless of row
pracujemy razem, aby zbudować lepszą, silniejszą firmę
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we work together to Build a Better Stronger company
z naszej firmy odpowiedzialnie
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run our business responsibly
jesteśmy zwinni
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we are agile
dążymy do wysokiej wydajności
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we strive for high performance
Uważam, że posiadam większość niezbędnych kwalifikacji i umiejętności
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I believe I possess the majority of the necessary qualifications and skills
Posiadam doskonałe umiejętności organizacyjne
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I have excellent organizational skills
Lubię zbierać i archiwizować
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I enjoy collecting And archiving
Uważam się za osobę skrupulatną
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I consider myself to be a meticulous person
jestem skrupulatny
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I consider myself to be a meticulous person which I believe is necessary for good organizational skills
dodatkowo
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in addition
ponadto jestem przygotowany do rozwiązywania problemów
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in addition I am prepared to deal with issues
Powiedziałbym, że jestem naprawdę doskonały w ustalaniu, co jest nie tak i naprawianiu tego
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I would say I'm really excellent at figuring out what's wrong and fixing it
daje mi satysfakcję, ponieważ potrzebuję stymulacji psychicznej
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it provides me with satisfaction since I need mental stimulation
dla mnie o wiele ważniejszy jest akt uczenia się
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for me the act of learning is far more important
Uważam się za osobę szybko się uczącą
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I consider myself to be a quick learner
również Lerner jest jedną z moich mocnych stron w Gallup
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also Lerner is one of my strengths in Gallup
ponadto jestem refleksyjny i nauczyłem się na własnych błędach
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in addition I am a reflective and learned from my mistakes
bycie kreatywnym pomaga mi lepiej rozwiązywać problemy
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being creative helps me become a better problem solver
Dobrze pracuję zarówno samodzielnie, jak iw grupach
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I work well both independently and in groups
Zawsze szukam sposobów na poprawę siebie
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I'm always on the lookout for methods to improve myself
Odpowiadam za informacje zwrotne na temat elementów w moim zespole
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I am in charge of feedback on items in my team
Raz w tygodniu wypowiadam się na temat niejednoznacznych pozycji
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I give a talk regarding ambiguous items once a week
we współpracy z tym weryfikatorem jakości i ekspertami merytorycznymi
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in conjunction with that quality reviewer and a subject matter experts
pomaga nam w osiąganiu naszych celów
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it helps us in achieving our goals
ponadto uważam się za dobrego multitaskera
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in addition I consider myself to be a good multitasker
ponieważ mam tak wiele działań, to normalne, że mam dużo rzeczy do wykonania
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because I have so many activities it's only normal for me to have a lot of things to complete
ideacja
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ideation
nakłady
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input
inteligencja
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intellection
Naprawczy
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restorative
wydaje się, że te dwa stanowiska znajdują się na tym samym obszarze wsparcia
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these two jobs position seems to be in the same supporting area
Powiedziałbym, że dostarczanie informacji jest jedną z najważniejszych rzeczy
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I would say that providing the information is one of the most important things
musisz dzielić się informacjami między interesariuszami
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you have to share information between stakeholders
wymagania klienta
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requires of client
jesteś mediatorem
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you are mediator
ważne jest wypełnianie naszych zobowiązań, więc delegowałbym swoje zadania
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fulfilling our obligations is important so I would delegate my tasks
Chwilowo uspokoiłbym sytuację
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I would temporary calm the situation
Eskalowałbym sytuację
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I would escalate the situation
działać jak prawdziwy partner
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act as true partner
zarządzanie siłą roboczą
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workforce management
RRA
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reviewer reason accuracy
rpa
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reviewer protocol accuracy
RAA
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reviewer action accuracy
PE (nowa nazwa dla qa = QR)
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protocol experts (new name for qa = QR)
PPEA
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protocol policy enforcement ambiguous
DMR
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Dynamic multi review
poc
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point of contact
qtp
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quality training policy
AWS
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Accenture workplace Solutions
aht
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average handling time
ahtb (compared with other sites/vendors)
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average handling time benchmark
RCA
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root cause analysis
KATEGORIA; PŁYW; RYNEK; RODZAJ; PODTYPE; STRESZCZENIE; SAMPLE JID; PYTANIE
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CATEGORY; FLOW; MARKET; TYPE; SUBTYPE; SUMMARY; SAMPLE JID; QUESTION
PCA
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protocol correct answer
95 i 95+%
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supermajority

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